Case Study

Driving Performance Marketing Growth for a Leading Travel Company

How T&S designed and optimised a data-driven performance marketing program for a leading French travel company across multi-channel acquisition and analytics.

Launch Date
June 15, 2026
Expertises / sectors
Luxury & Retail
Marketing & Customer Experience
Technology and tools
Google Ads; Facebook Ads; Google Analytics; Display advertising; Retargeting; Email marketing; Affiliate marketing
Project

In a highly competitive travel market, customer acquisition depends on reaching the right audience at the right moment. A leading French travel company partnered with T&S to design, deploy and optimise a performance-driven digital marketing program focused on measurable business outcomes — increasing online conversions while supporting in-store customer engagement.

Client context

The travel industry relies on seasonal demand, promotional campaigns and rapid customer decision-making, making digital channels essential for generating bookings, capturing qualified leads and maintaining visibility throughout the customer journey. The client wanted to accelerate online sales while encouraging prospects to request quotations and visit physical agencies, and to maximise the impact of its major media campaigns.

Business challenges

  • Increase conversion-oriented traffic to the company's digital platforms
  • Generate qualified leads for both online sales and agency-based journeys
  • Amplify the impact of major communication and media campaigns
  • Reach both B2C and B2B audiences through targeted acquisition
  • Improve visibility into campaign performance and marketing ROI

The T&S solution

T&S defined a media strategy focused on performance objectives and measurable outcomes, then established campaign governance and monitoring processes for full visibility. Tracking was implemented and migrated to Google Analytics to enable reliable analysis and accurate attribution. A multi-channel acquisition approach combined search, social media, display, retargeting, email, affiliate programs and audience targeting, capturing demand at every stage of the journey. Customised dashboards provided real-time monitoring so teams could track KPIs and adjust campaigns quickly.

Technologies & expertise

  • Digital marketing & performance strategy
  • Web analytics
  • Campaign management
  • Audience targeting & retargeting
  • Dashboarding & reporting
  • Front-end integration & web design

Results & business value

  • Increased conversion-focused traffic generation
  • Improved visibility into marketing performance through real-time reporting
  • Better alignment between online acquisition and in-store journeys
  • Enhanced ability to capitalise on major media campaigns
  • More efficient allocation of advertising budgets across channels

Conclusion

Through a structured performance marketing approach combining media strategy, analytics, campaign optimisation and real-time monitoring, T&S helped a leading travel company strengthen customer acquisition across digital channels while supporting both online and offline growth.

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